Dear Ram

I’m writing this letter in response to your complaint about the noise from my flat. I’m extremely sorry for the inconvenience caused to you.

The main reason for this noise is an issue with my air conditioner. From the last couple of weeks, my air conditioner ducks have got a problem and started creating noise. I have tried to adjust them and whatever the best I can do I have done, the noise reduced a little bit but unable to reduce it completely.

My sincere apologies for this inconvenience. I would have informed you about it and would have taken care of it in a better way.

I have already raised a complaint with the blue star service center and got appointment for the technician for tomorrow to fix this issue. By tomorrow, I’ll ensure that this noise issue will get resolved.

Thanks in advance to bear with me.

With regards

Rao